Privacy policy.

Effective Date: June 16th, 2025
Gemini Coaching & People Advisory
ledbygemini.com

At Gemini Coaching & People Advisory ("we," "our," or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By engaging with us—whether through our website, coaching sessions, written communication, or AI-supported tools—you consent to the practices described in this policy.

1. What Information We Collect

We may collect the following categories of personal information:

a. Information You Voluntarily Provide

  • Name, email address, phone number

  • Company name, role, industry

  • Information shared in coaching intake forms, session notes, assessments, or email communications

  • Payment and billing details (collected through secure third-party processors)

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP address, browser type, device information

  • Usage data (pages viewed, time spent, click activity)

c. Sensitive Information

In coaching or advisory sessions, you may voluntarily share sensitive personal or professional information. This may include emotional, psychological, or career-related topics. Such information is treated with care and confidentiality, though it is not protected under legal privilege (see Section 6).

2. How We Use Your Information

We use your information to:

  • Provide personalized coaching and advisory services

  • Communicate with you about appointments, updates, or offerings

  • Respond to inquiries and support requests

  • Analyze trends to improve our website and offerings

  • Maintain records for internal documentation and client care

  • Use anonymized and aggregated insights for research, content creation, or thought leadership (e.g., trends in leadership coaching)

3. AI-Supported Tools and Technologies

We occasionally use AI technologies, including ChatGPT by OpenAI, to assist in drafting content, responding to inquiries, or brainstorming ideas internally.

  • AI-Generated Content: Any AI-generated notes, summaries, or content are for internal use only and not shared externally without your consent.

  • Data Sharing with AI Tools: We do not share identifiable or sensitive client data directly with AI tools. When such tools are used, we take care to anonymize inputs and remove personal or confidential information.

  • Limitations of AI Privacy: While we strive to maintain confidentiality, communications with AI tools are not protected under legal privilege, and we encourage clients not to share sensitive information through AI-enabled chat or forms unless specifically secured.

4. How We Store and Protect Your Information

We use secure, encrypted platforms (such as [insert platforms, e.g., Google Workspace, Notion, Stripe]) to store client records and communication logs. Access is restricted to authorized personnel only.

We retain client data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

5. Disclosure of Your Information

We do not sell or trade your information. We may share your data only under the following circumstances:

  • With third-party service providers (e.g., scheduling tools, payment processors) who help us operate our services—only with necessary access and under strict confidentiality

  • If required by law, legal process, or to protect our rights and safety

  • With your explicit consent for testimonials or referrals

6. Confidentiality and Legal Limitations

While your privacy and trust are of utmost importance to us, coaching sessions are not protected by legal privilege (e.g., like those with a lawyer or licensed therapist). We treat all client communication with strict ethical confidentiality, but we are not legally bound under confidentiality statutes unless otherwise agreed in writing.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information

  • Withdraw consent to receive marketing or promotional emails

  • Request a copy of your client file or session notes

To exercise any of these rights, contact us at: [your email]

8. Cookies and Website Tracking

We use cookies and similar technologies to enhance user experience. You can adjust your browser settings to refuse cookies or alert you when they are being used.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies directly.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions or concerns about this policy or your data, please contact:

Gemini Coaching & People Advisory
Email: sarah@ledbygemini.com
Website: ledbygemini.com